Privacy Policy
This Privacy Policy describes how www.amanco-egypt.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@amanco-egypt.com or by mail using the details provided below:
AMANCO SAFES, 5 Zaki El-Mohandes, Huckstep, El Nozha, Cairo Governorate 4473111, Egypt
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device information
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Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
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Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
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Disclosure for a business purpose: Shared with our processor Shopify.
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Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
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Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
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Source of collection: Collected from you.
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Disclosure for a business purpose: Shared with our processor Shopify, payment gateways, and shipping partners (e.g., Aramex, DHL).
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Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer support information
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Purpose of collection: To provide customer support and improve user experience.
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Source of collection: Collected from you during direct communication.
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Disclosure for a business purpose: Shared with support service vendors.
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Personal Information collected: Name, email address, and any additional details provided in your inquiry.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
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We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or other lawful request for information.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
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We use Google Analytics to help us understand how our customers use the Site.
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We share information about your use of the Site and your interaction with our ads on other websites with our advertising partners (such as Facebook Ads,Instagram Ads, Tiktok Ads and Google Ads).
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.
Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies through your browser settings.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.
Last updated: March 31, 2026